FAQ
If your rug exceeds the maximum allowed size, we will apply an additional charge of $3 per extra square foot. This way, you can continue using the plan you prefer with a small cost adjustment.
Yes, you can change the designated rugs in your plan every 6 months to rotate the ones that need it the most.
Depending on the plan, our service times range from 1 to 2 weeks, including pick-up, specialized cleaning, and delivery.
You can cancel your subscription at any time after the third month without penalties, with a minimum commitment of three months to take advantage of our special prices and discounts.
We exclusively accept credit or debit cards through automatic payment subscriptions to ensure timely and hassle-free payments.
Our team is highly trained in cleaning and restoring oriental and area rugs. We perform detailed inspections before and after the service, using non-toxic products to ensure the safety and preservation of your rugs.
Once subscribed, we will schedule the pick-up at a time convenient for you. After cleaning, we will return the rugs to your home with no additional cost.
If you’re not completely satisfied, we offer a free re-cleaning within the first 7 days after delivery.
We specialize in oriental and area rugs. We do not accept extremely delicate rugs or those requiring specific treatments not covered by our plans. If in doubt, contact us for guidance.
If your rug exceeds the maximum allowed size, we will apply an additional charge of $3 per extra square foot. This way, you can continue using the plan you prefer with a small cost adjustment.
Yes, you can change the designated rugs in your plan every 6 months to rotate the ones that need it the most.
Depending on the plan, our service times range from 1 to 2 weeks, including pick-up, specialized cleaning, and delivery.
You can cancel your subscription at any time after the third month without penalties, with a minimum commitment of three months to take advantage of our special prices and discounts.
We exclusively accept credit or debit cards through automatic payment subscriptions to ensure timely and hassle-free payments.
Our team is highly trained in cleaning and restoring oriental and area rugs. We perform detailed inspections before and after the service, using non-toxic products to ensure the safety and preservation of your rugs.
Once subscribed, we will schedule the pick-up at a time convenient for you. After cleaning, we will return the rugs to your home with no additional cost.
If you’re not completely satisfied, we offer a free re-cleaning within the first 7 days after delivery.
We specialize in oriental and area rugs. We do not accept extremely delicate rugs or those requiring specific treatments not covered by our plans. If in doubt, contact us for guidance.
9900 1311 888
Mon-Fri: 8am - 8pm
Saturday: 8am - 6pm
You can also find us at
9900 1311 888
Mon-Fri: 8am - 8pm
Saturday: 8am - 6pm
You can also find us at
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